Water and wastewater rehabilitation in Virginia, Maryland, Delaware, and Washington D.C continues to grow as municipalities prioritize long-term infrastructure performance. With aging systems, coastal conditions, and increased funding in key areas, Advanced Rehabilitation Technology (ART) is expanding its presence across the Mid-Atlantic, supporting manhole, pump station, and concrete structure rehabilitation with proven trenchless solutions. With Business Development Manager Cheryl Paulin leading the effort, that growth is already taking shape.
What is Driving Water and Wastewater Rehabilitation in Virginia, Maryland, Delaware, and Washington D.C.?
In Cheryl’s territory, demand is being fueled by two key factors: aging infrastructure and ongoing development.
“There’s a lot of aging infrastructure, particularly in areas like Maryland and along the Baltimore corridor,” she said.
At the same time, new infrastructure is continuously being added across the region, increasing the need for both protection and long-term maintenance strategies. From coastal Virginia to the Chesapeake Bay, environmental conditions also play a major role, accelerating deterioration and creating a strong need for rehabilitation solutions that can withstand harsh conditions.
“In the Mid-Atlantic region, there’s generally more funding available, and municipalities tend to take a more proactive approach to infrastructure management,” Cheryl notes. “This results in more planned rehabilitation projects rather than reactive, emergency repairs”.
This combination of aging systems, active development, and available funding is driving a high volume of projects across the region, while also increasing competition as more providers look to support these needs.
What Types of Underground Infrastructure Projects are Most Common in the Mid-Atlantic Region?
ART is seeing consistent demand across several key infrastructure types:
- Manhole rehabilitation, especially in coastal and bay-adjacent areas
- Pump station rehabilitation
- Concrete tank restoration
Coastal exposure, groundwater intrusion, and aging systems make these structures particularly vulnerable, creating ongoing opportunities for rehabilitation.
Relationships With Engineers and Municipalities is Key to Growth
In a region with strong competition and long-standing industry relationships, ART’s growth depends on a focused, relationship-driven approach. Cheryl prioritizes long-term engagement over quick wins, which means she focuses on building meaningful connections with engineers and key decision-makers across the region.
“I take a more strategic approach,” she explained. “It’s about building a foundation and developing long-term relationships, hosting lunch-and-learns to educate stakeholders, and actively participating in industry associations.”
With extensive experience in the water and wastewater industry, Cheryl has developed a strong network through organizations such as:
- Chesapeake Water Environment Association
- Virginia Water Environment Association
- American Public Works Association
These connections play a critical role in gaining trust in a market where relationships are often built over years, not months.
Becoming a Leading Solution Provider for Water and Wastewater Rehabilitation
As ART continues to gain traction, customer feedback has been overwhelmingly positive, driven not just by results, but by a solution-focused approach. Rather than simply completing projects, ART positions itself as a solution provider that helps municipalities and engineers navigate complex challenges and find practical, effective solutions.
Customers consistently point to ART’s differentiators:
- Professional, experienced crews
- High-quality workmanship
- The ability to solve complex challenges others avoid
In one recent project, ART crews successfully rehabilitated a large manhole that had previously been recommended for replacement, delivering a cost-effective alternative that extended the life of the asset. This type of outcome reinforces ART’s role as a trusted partner, focused on making infrastructure decisions easier and more effective for the communities they serve.
At its core, ART’s growth in the Mid-Atlantic comes down to one key differentiator: making life easier for municipalities and engineers. “They want the easy button…and we can make that happen,” Cheryl said.
Backed by an experienced team ART is able to evaluate difficult situations and provide practical alternatives that others may overlook. For municipalities and engineers, that translates to clear, reliable solutions with proven results.
For those facing tough infrastructure decisions, Cheryl offers a simple message: “If you have something that looks like it needs to be replaced, call us first. We’ve likely seen it before, and we may be able to help you extend its life.”
By focusing on relationships, education, and long-term performance, ART is not just expanding its footprint, it’s establishing itself as a trusted partner for infrastructure rehabilitation across Virginia, Maryland, Delaware, and Washington D.C.
To learn more, please contact Cheryl at cheryl@artcoatingtech.com or 717-634-0094.
